Printer Firmware Update

The Printer Dashboard includes the option to update printer firmware.

Upgrade to the latest firmware version to ensure an uninterrupted cloud printer connection.

Check for a Firmware Update

Instant ID as a Service automatically checks for new firmware updates once a day. After checking for an update, the color of the firmware status icon changes to indicate the current status of the firmware. All users can check for a firmware update. For more information, refer to Firmware Status Icon Colors.

To check for a new firmware update, click Check for Update. Instant ID as a Service checks for new firmware then updates the firmware status icon with the current status.

Update Printer Firmware

The Printer Dashboard includes the option to check for a new firmware version and update to that version. You can submit print jobs to the printer during the update process. Only the Super Administrator on the tenant can update the printer firmware. Follow these steps to update the printer firmware.

  1. Click Check for Update. Instant ID as a Service checks for new firmware. If it finds a new firmware version, it enables the Update button.
  2. Click Update. Instant ID as a Service updates the firmware on the printer. The printer restarts after updating the firmware.

Firmware Status Icon Colors

The Printer Firmware area displays the status of the firmware using the following colors.

  • Green: Indicates that the firmware is current.
  • Red: Indicates that the firmware is out of date. The Firmware area also shows a note indicating that the firmware is out of date.