Welcome

Welcome to the Adaptive Issuance™ Instant ID as a Service Administrator Help. Instant ID as a Service provides tools to design credentials, customize the enrollment process, enroll applicants, and print credentials. It also manages card printers and users. The following is a typical workflow for creating and issuing credentials:

Instant ID as a Service System Requirements

Instant ID as a Service has various system requirements for browsers, cloud printing, and secured printer communication. Refer to Get Started with Instant ID as a Service for more information on Instant ID as a Service system requirements.

User Tasks

Instant ID as a Service users perform the following tasks. Each user type performs different tasks but a user can perform the tasks of multiple user types.

User Tasks:

Issuance Administrator	Issuance Designer	Issuance Operator	Issuance Supervisor
Creates additional users, manages resources, and configures printers.	Creates credential designs, manages enrollment designs, and tests the enrollment process.	Enrolls applicants and issues credentials.	Monitors printers, reviews credential designs, and monitors enrollments.
Manage Authenticators Manage Resources Manage Reports Manage Users Printer Management Design a Credential Enroll Applicants	Design a Credential Edit Credentials Print a Sample Credential Design Enrollments Design Mobile Flash Passes	The Enrollment Process Enroll Applicants Manage Enrollment Records Monitor Printing	View the Issuance Dashboard Monitor Printing View Credential Designs View Enrollment Records

Instant ID as a Service Video Tutorials

Instant ID as a Service provides video tutorials to guide key processes and features. Whether you're a system administrator, developer, or user, these videos offer step-by-step instructions to ensure a smooth experience with our innovative identity verification solution. Please refer to the following video tutorials:

Support

Contact your Managed Service Providers for support.