Assign Entrust Soft Tokens to Users

1. Click Main Menu > Members > Users. The Users List page opens.
2. Click the User ID of the user. The User Details page appears.
3. Click the Authenticators tab. The Authenticators page appears.
4. Click Add . A drop-down list of authenticators appears.
5. Select Entrust Soft Token from the drop-down list. Entrust Soft Token appears in the user's list of authenticators.
   • If the user has an email, the user is sent an email with instructions on how to activate their Entrust Soft Token.
   • If the user does not have an email, the user must activate the Entrust Soft Token from their My Profile page. Refer to Add and Activate an Entrust Soft Token.

   Note: Click  next to the Entrust Soft Token and select Re-Activate from the drop-down list to send another email if the first email was not received or the Entrust Soft Token was not activated before the activation expiry.

Activate an Entrust Soft Token for a User

If the user cannot activate their Entrust Soft Token, for example, the user does not have connectivity to complete the activation, an administrator can complete the activation for the user. The user needs to provide the administrator with the activation code.

1. Click Main Menu > Members > Users. The Users List page appears.
2. Click the User ID of the user. The User Details page appears.
3. Click the Authenticators tab. The Authenticators page appears.
4. Click  next to the Entrust Soft Token and select Complete. A Complete token activation window appears.
5. In the Enter Registration Code field, enter 10-digit registration code that appears on your Entrust Soft Token.
6. Click Complete to register the authenticator with Instant ID as a Service.